Terms of Sale:
The following terms and conditions apply to all persons who purchase tickets to any Majestic Cinema sessions. Please read them carefully.
1.0 - Terms of Sale
Tickets sold by Majestic Cinemas are subject to the following terms and conditions:
1.1 Tickets are subject to capacity at all times and entry is not guaranteed at any time. Majestic Cinemas does not guarantee entry to persons who have not booked for a specific session, including Movie Club members, Complimentary Voucher holders, Show Stopper Voucher holders and Movie Money Voucher Holders.
1.2 Entry may be refused if tickets are damaged or defaced in any way or are not purchased from one of Majestic Cinema’s authorised points of sale. Majestic Cinemas reserves the right to charge patrons for the replacement of lost or damaged tickets.
1.3 1.2 Majestic Cinema staff may request proof of age in the form of photo identification before selling tickets to any person for a session rated MA15+ or R18+ and before admittance to the cinema auditorium. If a patron cannot show proof of age they will be refused admittance. A patron under the age of 15 cannot be admitted to a MA15+ film unless they are accompanied by his or her parent or adult guardian for the duration of the film. A patron under the age of 18 will not be admitted to a R18+ film under any circumstances.
1.4 Upon purchasing a ticket to a Majestic Cinemas session, the purchaser agrees to be bound by the rules and regulations of the venues in which Majestic Cinemas operates, as well as by any Liquor License that applies.
1.5 Persons holding Complimentary Vouchers, Show Stopper Complimentary Vouchers, Movie Money Vouchers and Rewards Vouchers must exchange their voucher for a valid ticket to a specific session.
1.6 Persons holding Gift Vouchers must present their vouchers at the Majestic Cinemas box office to receive goods and services up to the value of the Gift Vouchers. Where the full value of the voucher is not spent in one transaction, a refund of the outstanding amount will not be provided.
2.0 - Refund Policy
2.1 If a movie session is cancelled or terminated due to mechanical breakdown, Majestic Cinemas will provide a voucher redeemable for the same ticket type as purchased for the interrupted film screening or may decide, at its discretion, to refund the purchase price of the ticket.
2.2 If a Majestic Cinemas ticket holder decides they cannot complete the viewing of any session,
where the customer leaves the auditorium permanently within the first 20 minutes of the feature starting, they can receive a full refund on presentation of their ticket stub. After 20 minutes, a refund is not generally available.
2.3 Only the Majestic Cinema supervisor on duty is able to authorise refunds in any of the above circumstances.
2.4 In the event that all sessions are cancelled by Majestic Cinema’s management, a notification will be posted on the home page of this website.
2.5 Prepaid movie vouchers and gift cards cannot be replaced or refunded if lost, stolen or damaged.
2.6 Prepaid movie vouchers and gift cards cannot be refunded and change will not be given irrespective of cinema pricing.
2.7 Prepaid movie vouchers and gift cards cannot be exchanged for cash.
3.0 - Privacy and access
3.2 Majestic Cinemas management may refuse access to the cinema site at any time at their sole discretion.
4.1 Majestic Cinemas reserves the right to vary the terms of sale at any time. Variations become effective upon posting on the web site. By making a purchase through a cinema site after the terms and conditions have been varied you agree to be bound by the variation.